Custom software and AI automation for ambitious teams.
We design, build and operate software for companies that ship. We're also the team behind Berrydesk, the AI customer-support platform.
Trusted by teams across the world · 4.9 on Clutch · 80% repeat clients
Three ways to work with us
Whether you're shipping a product, automating a workflow, or scaling an engineering team - we plug in where it matters.
Custom software development
Web, mobile and desktop products built end-to-end - from discovery and architecture to launch and operations.
- Experienced full-stack engineering
- Cloud-native architectures
- Long-running product partnerships
AI automation consulting
Identify the workflows in your business that can be automated with LLMs, agents and AI copilots - and ship them.
- AI readiness audit & opportunity map
- Custom agents & RAG pipelines
- Integrations with your existing tools
Dedicated engineering teams
A fully-staffed Agile team operating as an extension of your in-house org. You retain strategic control; we deliver.
- Hand-picked specialists in days
- Scales up or down with your roadmap
- Transparent reporting and ownership
Meet Berrydesk - our AI customer support platform
Berrydesk is the AI customer-support agent we built for modern teams. It actually resolves tickets, plugs into your tools, and hands off to humans only when it should.
AI agents that resolve, not deflect
Trained on your knowledge base and tools to actually close tickets - not just route them.
Multi-channel out of the box
Email, web chat, WhatsApp and Slack - one inbox, one agent, one customer experience.
Human handoff when it matters
Escalates intelligently with full context, so your team only sees what truly needs them.
Trusted by teams that ship
Top companies rely on Strawberry Labs
A selection of recent projects across travel, healthcare, operations and marketplaces.
A British-German travel company headquartered in Germany - one of the largest in the world.
A diagnostic platform for skin conditions and related diseases with built-in treatment guidance.
An event-management system focused on automating end-to-end business processes.
A monitoring platform that helps users compare existing offers and choose the best deal.
The tools we use to ship
Modern, battle-tested technologies - chosen for the problem, not for the resume.
Six industries. One team that ships.
Deep domain context across the verticals where software is hardest to get right.
Financial Services
Cost-effective and trusted vendor of custom-built software for finance companies of every size and jurisdiction.
Healthcare
HealthTech expertise covering usability, compliance, data security, interoperability and value for healthcare providers.
Media & Entertainment
Intuitive solutions including VOD/OTT streaming tools, broadcasting services and audience platforms.
Telecom
Telecom-specific web and mobile apps, OSS/BSS, VoIP and adjacent communication infrastructure.
Logistics
Software for logistics, supply chain, transportation and warehousing - built to give you leverage to scale.
eCommerce
Hands-on experience across the modern eCommerce stack, delivering solutions that drive revenue and conversion.
What our clients say
SMB, enterprise and startup customers return because they're happy with our work.
“Strawberry Labs revolutionized our healthcare system with their innovative software solutions. Their strategic use of AI and data analytics significantly improved our operational efficiency and patient care.”
CTO, HealthFirst Hospitals
USA · Healthcare software solutions
Request a free consultation
Tell us about your project. We respond within one business day.
An expert reviews your brief
We read what you sent, look at your domain, and prepare specific questions.
We sign an NDA if needed
Standard mutual NDA - we'll send it the same day.
You receive a tailored proposal
Estimates, timelines, team CVs and a clear path to start.